Shipping Policy
We offer worldwide shipping to most countries. Below, you will find detailed shipping costs, estimated delivery times by region, and additional shipping information.
Shipping Costs by Country/Region
| Region | Standard Shipping | Fast Shipping | Free Shipping Threshold | Carrier(s) |
|---|---|---|---|---|
| United States | $5.98 (7-14 business days) | $11.98 (6-11 business days) | Orders over $59 | USPS, FedEx, UPS |
| Canada | $5.98 (8-16 business days) | $11.98 (7-13 business days) | Orders over $59 | Canada Post, FedEx |
| United Kingdom | $5.98 (7-14 business days) | $11.99 (6-11 business days) | Orders over $59 | Royal Mail, DPD |
| Europe (Germany, France, Spain, Italy, etc.) | $5.98 (8-16 business days) | $11.98 (6-12 business days) | Orders over $59 | DHL, DPD, GLS |
| Australia & New Zealand | $5.98 (8-18 business days) | $11.98 (7-14 business days) | Orders over $59 | Australia Post, NZ Post |
| Asia (Japan, South Korea, Singapore, Malaysia, etc.) | $5.98 (9-16 business days) | $11.98 (7-12 business days) | Orders over $59 | EMS, SF Express |
| Middle East (UAE, Saudi Arabia, etc.) | $5.98 (8-16 business days) | $11.98 (7-12 business days) | Orders over $59 | Aramex, DHL |
| South America | $5.98 (10-18 business days) | $11.98 (8-16 business days) | Orders over $59 | DHL, FedEx |
| Africa | $5.98 (10-18 business days) | $11.98 (9-16 business days) | Orders over $59 | DHL, Aramex |
Processing & Delivery Time
- Order Processing Time: 3-5 business days (excluding weekends & holidays).
- Estimated Shipping Time: Varies by destination (see table above).
- Total Delivery Time: Order processing time + shipping time.
Note: Delivery times may vary due to customs clearance, local logistics delays, or force majeure events.
Customs, Duties & Taxes
- Customs and import duties may apply to international shipments when they arrive in your country.
- These charges are determined by local customs authorities and are not included in the order total.
- Customers are responsible for paying any customs fees, taxes, or import duties.
- Carriers such as DHL, FedEx, EMS, or SF Express may collect these charges upon delivery.
Shipping Methods:
We work with reliable global carriers to deliver your orders, including:
- DHL
- FedEx
- YunExpress
- Yanwen
Tracking Your Order:
Once your order has been shipped, you will receive a tracking number. You can track your shipment using the 17track website at https://www.17track.net/en. Please note that it may take 24-48 hours for tracking information to appear.
Contact Us:
For any further inquiries or clarification about your shipping, delivery charges, or tracking information, please contact our customer service team at customer@aganche.com. We are here to assist you!